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TUE
June
25
8:00 AM - 11:00 AM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS Join flood guru David Thompson for a discussion on many factors regarding flood insurance and the National Flood Insurance Program. This course follows the general curriculum for flood insurance ...

TUE
June
25
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Personal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage? This course reviews several factors as to how ...

WED
June
26
1:00 PM - 2:00 PM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS While many insurance pros are familiar with the term “Ordinance or Law”, many don’t have a keen understanding of its role in a homeowners or commercial property policy. This course reviews examples of ...

THU
June
27
8:00 AM - 11:00 AM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Many businesses do not carry Employment Practices Liability Insurance (EPLI) and some that do have confusing policies with limited coverage. This course begins with a ...

TUE
July
9
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS To save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure. This course will review several claims and coverage ...

THU
July
11
10:00 AM - 11:00 AM

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA The Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance ...

THU
July
18
12:00 PM - 3:00 PM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS The technology upon which today’s business depends creates new exposures for our insureds. We will examine the most common first and third-party exposures, including the laws ...

FRI
July
19
6:00 PM - 10:00 PM

Good food, good fun, good people--you can get all the above at our free Summer Social Event. Join other agents and company partners at RedBired Autozone Stadium's private Chill Zone for baseball, pool, food and drinks, and make connections with your ...

TUE
July
23
8:00 AM - 11:00 AM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Contractor insureds and their agents are all-too-familiar with issues regarding Certificates of Insurance as well as endorsements often requested with them. This course will ...

TUE
July
23
12:00 PM - 3:00 PM

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS This course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided. Agents who take this course will gain ...

WED
July
24
8:00 AM - 11:00 AM

Instructor: Steven D. Lyon, CIC, CRM, CPCU, AAI, AIS, ARM, CRIS, MLIS This course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will ...

THU
July
25
8:00 AM - 11:00 AM

Robin Federici, CPCU, AAI, ARM, AINS, AIS, CPIW Society as we know it depends on the trucking industry getting from A to B unscathed. Sometimes, accidents happen. The Motor Carrier Coverage Form (MCCF) is at the core of many Motor Carrier/Trucking ...

THU
July
25
12:00 PM - 3:00 PM

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS They’re out there. And with a bit of misfortune, some may find their way into your book of business. You already know that insureds and prospects who engage in fraud are bad news but some are harder to ...

TUE
July
30
12:00 PM - 3:00 PM

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA If it’s designed to move it can break things and hurt people. Is it covered? If so, how and where? This presentation will explore how coverage may be found (or excluded!) for vehicles, equipment and ...

WED
July
31
1:00 PM - 2:00 PM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS Join flood guru David Thompson for an hour of discussion on several issues and updates regarding flood insurance and the National Flood Insurance Program. Approved for 1 P/C Hr

TUE
August
6
8:00 AM - 4:45 PM

During this program, participants are encouraged to focus on the exposures, insurance recommendations for coverage and risk management techniques used to identify, analyze, and control them. Having proper insurance along with implementing proper ...

THU
August
8
1:00 PM - 2:00 PM

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA NAME OF COURSE : An Hour with Sam: Commercial General (CGL) vs. Farm Liability: Key Differences for Farm Accounts INSTRUCTOR : Samuel T. Bennett, AFIS, CIC, CPRM, CRIS, CPIA TARGET AUDIENCE : P&C ...

TUE
August
13
8:00 AM - 11:00 AM

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS Personal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist ...

TUE
August
13
12:00 PM - 3:00 PM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS This course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and ...

THU
August
15
12:00 PM - 3:00 PM

Instructor: Steven D. Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP You know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames ...

TUE
August
20
12:00 PM - 3:00 PM

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS Many insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such ...

THU
August
22
8:00 AM - 11:00 AM

Instructor: Scott Treen, CIC, CPIA This course looks at several common home and auto policy concerns which may escalate during certain times of the insured’s life cycle. Issues created by marriage (and its dissolution), having kids, making money, ...

THU
August
22
12:00 PM - 3:00 PM

Instructor: CHRIS AMRHEIN, AAI This course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the ...

TUE
August
27
10:00 AM - 11:00 AM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect. This course uses ...

TUE
August
27
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Personal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage? This course reviews several factors as to how ...

WED
August
28
1:00 PM - 2:00 PM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS The direct damage event (think fire or hurricane) has come and gone. Your insured is now faced with a new dilemma: how to keep the money flowing or risk losing the business. This course reviews ...

THU
August
29
8:00 AM - 11:00 AM

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS They’re out there. And with a bit of misfortune, some may find their way into your book of business. You already know that insureds and prospects who engage in fraud are bad news but some are harder to ...

WED
September
4
8:30 AM - 4:15 PM

During this workshop, participants focus on internal and external factors affecting the creation of effective business development goals. Factors discussed include: 1. Current state of the insurance marketplace; 2. Competitive pressures; ...

TUE
September
10
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS To save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure. This course will review several claims and coverage ...

THU
September
12
10:00 AM - 11:00 AM

Instructor: Kevin Amrhein, CIC, CBIA The big storm passes but leaves another in its wake. This course looks from both a commercial and personal lines perspective at the storm after the storm. Specifically, coverage issues resulting from Spoilage, ...

TUE
September
17
8:00 AM - 11:00 AM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS The technology upon which today’s business depends creates new exposures for our insureds. We will examine the most common first and third-party exposures, including the laws ...

TUE
September
17
12:00 PM - 3:00 PM

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS This course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided. Agents who take this course will gain ...

THU
September
19
8:00 AM - 11:00 AM

Instructor: Patrick Wraight, ITP, CIC, CRM, CISR, AU, AINS This course highlights a few emerging risks such as cyber, cannabis, and artificial intelligence as well as coverage concerns posed by them. Additionally, the course will detail industry-wide ...

THU
September
19
12:00 PM - 3:00 PM

Instructor: David Thompson, CPCU, AAI, API, CRIS The Insurance Services Office’s (ISO) latest additions to its Commercial Property forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the ...

TUE
September
24
12:00 PM - 3:00 PM

Instructor: Steven D. Lyon, CIC, CRM, CPCU, AAI, AIS, ARM, CRIS, MLIS This course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will ...

THU
September
26
8:00 AM - 11:00 AM

Instructor: Scott Treen, CIC, CPIA This course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they ...

THU
September
26
12:00 PM - 3:00 PM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS Join flood guru David Thompson for a discussion on many factors regarding flood insurance and the National Flood Insurance Program. This course follows the general curriculum for flood insurance ...

TUE
October
8
8:30 AM - 4:15 PM

Instructor: Scott Treen, CIC, CPIA During this workshop, participants learn: 1. Specific tools for analyzing consumer need 2. How to utilize risk identification techniques to gather pertinent prospect information; 3. Skills necessary to ...

TUE
October
8
10:00 AM - 11:00 AM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect. This course uses ...

TUE
October
8
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Personal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage? This course reviews several factors as to how ...

THU
October
10
8:00 AM - 11:00 AM

Instructor: Robin Federici , CPCU, AAI, ARM, AINS, AIS, CPIW Annual transportation policies, Trip Transit policies, Motor Truck Cargo policies and Owners Form Motor Truck Cargo policies – all non-standard policy forms BUT most businesses have a ...

THU
October
10
12:00 PM - 3:00 PM

Instructor: CHRIS AMRHEIN, AAI This course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the ...

THU
October
17
8:00 AM - 11:00 AM

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS Personal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist ...

THU
October
17
12:00 PM - 3:00 PM

Instructor: Steven D. Lyon, CIC, CRM, CPCU, AAI, AIS, ARM, CRIS, MLIS Big data is watching your every move. Virtual currencies are powering transactions globally. Cars are driving themselves, stuff orbiting the earth can actually hurt you, ...

TUE
October
29
8:00 AM - 11:00 AM

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS They’re out there. And with a bit of misfortune, some may find their way into your book of business. You already know that insureds and prospects who engage in fraud are bad news but some are harder to ...

TUE
October
29
12:00 PM - 3:00 PM

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS Many insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such ...

WED
October
30
8:00 AM - 11:00 AM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS This course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to ...

WED
October
30
1:00 PM - 2:00 PM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS This course will familiarize the participants with some of the issues faced by insurance professionals when they issue Certificates of Insurance for their customers. Approved ...

TUE
November
5
8:30 AM - 4:15 PM

Instructor: Heath Shearon, CPIA This workshop focuses on fulfilling the implied promises contained in the insuring agreement. Participants will: 1. Review methods of providing evidence of insurance coverage; 2. Discuss policies and procedures ...

TUE
November
5
10:00 AM - 11:00 AM

Working from home has become a staple of employment in America.Whether the“WFHomer” is doing so on behalf of an employer or running his/her own business, reliance on the homeowners policy is risky.In this course we’ll look at the unendorsed ISO ...

TUE
November
5
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS To save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure. This course will review several claims and coverage ...

THU
November
7
10:00 AM - 11:00 AM

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA The Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance ...

THU
November
7
12:00 PM - 3:00 PM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Contractor insureds and their agents are all-too-familiar with issues regarding Certificates of Insurance as well as endorsements often requested with them. This course will ...

MON
November
11
1:00 PM - 2:00 PM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS Join flood guru David Thompson for an hour of discussion on several issues and updates regarding flood insurance and the National Flood Insurance Program. Approved for 1 P/C Hr

TUE
November
12
8:00 AM - 11:00 AM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS Join flood guru David Thompson for a discussion on many factors regarding flood insurance and the National Flood Insurance Program. This course follows the general curriculum for flood insurance ...

TUE
November
12
12:00 PM - 3:00 PM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Many businesses do not carry Employment Practices Liability Insurance (EPLI) and some that do have confusing policies with limited coverage. This course begins with a ...

TUE
November
19
8:00 AM - 11:00 AM

Instructor: Steven D. Lyon, CIC, CRM, CPCU, AAI, AIS, ARM, CRIS, MLIS This course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will ...

TUE
November
19
12:00 PM - 3:00 PM

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS This course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided. Agents who take this course will gain ...

WED
November
20
1:00 PM - 2:00 PM

Instructor: David A. Thompson, CPCU, AAI, API, CRIS While many insurance pros are familiar with the term “Ordinance or Law”, many don’t have a keen understanding of its role in a homeowners or commercial property policy. This course reviews examples of ...

THU
November
21
8:00 AM - 11:00 AM

Instructor: Scott Treen, CIC, CPIA This course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they ...

THU
November
21
12:00 PM - 3:00 PM

Instructor: CHRIS AMRHEIN, AAI This course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the ...

TUE
December
3
10:00 AM - 11:00 AM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect. This course uses ...

TUE
December
3
12:00 PM - 3:00 PM

Instructor: Nicole E. Broch, CIC, CISR, PLCS Personal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage? This course reviews several factors as to how ...

THU
December
5
8:00 AM - 11:00 AM

Instructor: David Thompson, CPCU, AAI, API, CRIS After many years in the making, the Insurance Services Office’s (ISO) latest edition of its Homeowners forms contain numerous features not seen in prior editions. Insurance pros who take this course ...

THU
December
5
12:00 PM - 3:00 PM

Instructor: CHRIS AMRHEIN, AAI This course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the ...

MON
December
9
12:00 PM - 3:00 PM

Instructor: Patrick Wraight, ITP, CIC, CRM, CISR, AU, AINS This course reviews many factors of a building’s construction and occupancy and how underwriters use data to determine and classify a property risk. After taking this course, insurance ...

TUE
December
10
12:00 PM - 3:00 PM

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS Many insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such ...

THU
December
12
8:00 AM - 11:00 AM

Instructor: Catherine L. Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS This course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to ...

THU
December
12
12:00 PM - 3:00 PM

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS Personal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist ...

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